What steps should I take if I encounter an error or issue during the registration process?

Due to compliance requirements, you must complete and pass KYC/KYB verification to activate the platform's trading functionality. If you encounter an error message during the registration process, we recommend checking the accuracy of the information you entered, particularly your email address. Ensure that all required fields are filled out correctly.

You may also try the following troubleshooting steps to resolve the issue:

1. Hard Refresh (CTRL + F5)
2. Incognito Mode
3. Clear Cached Data and Cookies (Ensure you have backups before proceeding)
4. Use a Different Browser or a Less Frequently Used Browser

If the issue persists, please contact our customer service team for assistance.