If your KYC information is rejected, you can view the specific reasons on the overview page and make the necessary adjustments before resubmitting. Additionally, check your inbox, spam, or junk folders for an email outlining the rejection reasons. If the issue persists, please feel free to contact our customer service team for further assistance.
Related Articles:
- Know Your Customer (KYC)
- Know Your Business (KYB)
- Not receiving emails sent by the Client Area Platform?
For more information:
https://oxsecurities.com/account/client-verification-process/
https://oxsecurities.com/about-us/legal-documents/
https://oxsecurities.com/trading-accounts/account-types/
To contact us, please visit our Contact page