If your KYC information is rejected, you can view the specific reasons on the overview page and make the necessary adjustments before resubmitting. Additionally, check your inbox, spam, or junk folders for an email outlining the rejection reasons. If the issue persists, please feel free to contact our customer service team for further assistance.
For more information:
https://oxsecurities.com/account/client-verification-process/
https://oxsecurities.com/about-us/legal-documents/
https://oxsecurities.com/trading-accounts/account-types/
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