What can you do if your deposit has not been received yet?
For bank deposits, we recommend allowing up to 3 business days as the processing time will vary based on the type of transfer.
For crypto deposits, we recommend allowing up to 1 hour as some cryptocurrencies may have longer processing times.
In some cases, deposits may take longer than expected due to a number of reasons. If you have not received the deposit into your trading account after the expected transaction time, please contact our customer service team for assistance.
For more information:
https://oxsecurities.com/account/how-to-deposit/
https://oxsecurities.com/account/how-to-withdraw/
To contact us, please visit our Contact page