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  1. Ox Securities
  2. Client Area & Account Management

Client Area & Account Management

Account Management

  • Account Closure
  • How can I change the email address associated with my account?
  • How can I reset my client portal password?
  • What should I do if the password reset link is invalid?
  • What if I don't receive the password reset email?
  • What should I do if I forget my password but can't reset it through email?
See all 10 articles

Client Area

  • How can I view the KYC/KYB information I submitted?
  • How do I transfer funds?
  • Can I transfer funds between accounts denominated in different currencies?
  • If I am not an IB of the platform, will I receive commissions from the trades of the invited users?
  • What information do I need to provide to describe my issue?

Security

  • What is Two-Factor Authentication and Its Importance for Your Account Safety
  • Will Two-Factor Authentication affect my use of the account?
  • How can I enable One Time Password Factor?
  • What should I do if I lose my phone?

Demo

  • Are There Any Financial Risks Associated with Demo Trading?
  • When Do Demo Accounts Expire and How Can You Extend Their Usage?
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