Your positions may have closed automatically due to the following reasons:
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Stop Out Level: If your account equity falls below the broker’s stop out level (typically set at 20% of the required margin), the platform will automatically close your positions to prevent further losses. This is a protective measure to ensure that you do not lose more money than you have in your account.
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Stop Loss: If you had a stop loss set on a trade and the market price hit that level, the position would close to limit your losses.
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Take Profit: If you had set a Take Profit order, your position would have closed automatically when the market reached your desired profit target. This helps to lock in profits without needing to monitor the trade constantly.
If you are unsure why your positions closed, you can check your account history or contact customer support for assistance.
To contact us, please visit our Contact page